Privacy Policy

The controller of your personal data is LLC "VIJAP" (EDRPOU code: 45045811), registered at: Ukraine, 61108, Kharkiv, Akademika Kurchatova Ave., bldg. 27, apt. 104. For any questions regarding the processing of your personal data, please contact us at: [email protected].

We collect the following categories of personal data: • Contact information provided through forms on our website: name, email address, phone number, and message content. • Technical data collected automatically: IP address, browser type and version, operating system, pages visited, time and date of visits, time spent on pages, and other diagnostic data. • Cookies and similar tracking technologies (see Section 8 below).

We process your personal data for the following purposes: • To process and respond to your inquiries and service requests submitted through website forms. • To communicate with you regarding our services, including follow-up correspondence. • To improve our website, services, and user experience. • To conduct analytics and statistical research on website usage. • To comply with legal obligations applicable to our business.

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds: • Consent — when you voluntarily submit your data through our contact forms (Article 6(1)(a) GDPR). • Legitimate interest — for website analytics and service improvement (Article 6(1)(f) GDPR). • Legal obligation — when processing is required to comply with applicable laws (Article 6(1)(c) GDPR). You may withdraw your consent at any time by contacting us at [email protected].

In accordance with the Law of Ukraine "On Protection of Personal Data" (No. 2297-VI), we process your personal data based on your voluntary consent provided when submitting forms on our website. You have the right to withdraw consent at any time.

We may share your personal data with the following categories of recipients: • CRM and project management systems (for processing your inquiries). • Hosting and cloud infrastructure providers (for website operation). • Analytics services (for website usage analysis). We do not sell, rent, or trade your personal data to third parties for marketing purposes. All third-party service providers are contractually obligated to protect your data.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years from the date of submission, unless you request earlier deletion.

Our website uses cookies and similar technologies to ensure proper functioning and to analyze website traffic. We use the following types of cookies: • Essential cookies — required for the website to function properly. • Analytics cookies — help us understand how visitors interact with our website. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Depending on your location, you have the following rights regarding your personal data: • Right of access — to request a copy of your personal data. • Right to rectification — to request correction of inaccurate data. • Right to erasure — to request deletion of your personal data. • Right to restriction — to request limitation of data processing. • Right to data portability — to receive your data in a structured, machine-readable format. • Right to object — to object to processing based on legitimate interest. • Right to withdraw consent — at any time, without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, restricted access to personal data, and secure data storage.

Your data may be transferred to and processed in countries outside of Ukraine or the EEA. In such cases, we ensure that appropriate safeguards are in place in accordance with GDPR requirements, including standard contractual clauses approved by the European Commission.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: LLC "VIJAP" Address: Ukraine, 61108, Kharkiv, Akademika Kurchatova Ave., bldg. 27, apt. 104 Email: [email protected]